Moonshine Terms of Service

When placing an order:

Our service is strictly for over 18s only. Customers who are 25 years of age or younger must have a Passport, Driving Licence or approved Proof of Age card and provide the relevant details to the operator.

You must provide us with a current contact telephone number.

You must provide us with the full delivery address including the correct postcode.

Our minimum delivery order value is £15.00. This minimum excludes cigarettes. Cigarettes will only be delivered when this minimum order value has already been met. The minimum order value also excludes any applicable delivery charges.

We reserve the right to refuse service should we suspect a customer to be underage, over inebriated, or for any other reason.

When receiving an order:

Our service is strictly for over 18’s only. If you are or appear to be 25 years of age or younger our drivers will ask you for suitable identification and this will be recorded. Please co-operate with this and do not be offended. This is a licensing requirement.

Appropriate forms of identification are Passports, Driving Licences and approved Proof of Age cards which display the ‘PASS’ hologram.

The driver reserves the right to refuse service should suitable identification not be provided or should they suspect the identification to be counterfeit or to belong to someone else.

The driver reserves the right to refuse service should they suspect a customer to be underage, appear to be over inebriated, or for any other reason

Customers must be present at the property to which the delivery is being made and provide their surname and age. These details must match those relating to the order. For customers paying by card, it is the cardholder who must provide these details.

It is illegal to purchase alcohol or cigarettes on behalf of minors. If we suspect alcohol or cigarettes will be passed to under 18’s, the sale will be refused.

If the above conditions cannot be satisfied, the driver is obligated to leave and your order will be cancelled.

Moonshine operates a strict Challenge 25 policy. Please do not be offended if you are asked to prove your age.

These terms and conditions and any prices quoted are subject to change at any time.